Print Sales and Fulfillment Policy

Effective Date: June 1, 2026

Thank you for your interest in purchasing photographic prints from Hugh Holland Photography. This Print Sales and Fulfillment Policy outlines the terms governing the purchase, production, shipment, and return of photographic prints and related products offered through this Website.

1. Print Availability

All prints are offered subject to availability.

Certain images may be available only in limited editions, open editions, artist proofs, or special exhibition editions. Availability may change without notice.

We reserve the right to discontinue any image, edition, size, framing option, or product at any time.

2. Print Production

Each print is produced individually and may be printed to order.

Production times vary depending on:

Print size
Paper type
Framing requirements
Finishing options
Production schedules
Shipping destination

Estimated production times are provided for guidance only and are not guaranteed.

3. Image Appearance

Every effort is made to accurately display photographs and colors on this Website.

However, variations may occur due to:

Monitor settings
Mobile device displays
Browser differences
Printing processes
Paper characteristics

Minor variations in color, density, cropping, or appearance do not constitute defects.

4. Framing and Presentation

Where framing options are offered:

Frame styles may vary slightly from online representations.
Natural materials such as wood may exhibit variations in grain and finish.
Dimensions are approximate and may vary slightly during production.

5. Pricing

All prices are displayed in U.S. Dollars unless otherwise stated.

Prices may be changed at any time without prior notice.

Applicable taxes, duties, customs fees, shipping charges, and other governmental assessments are the responsibility of the purchaser unless expressly stated otherwise.

6. Payment

Payment must be received and successfully processed before production begins.

Accepted payment methods will be displayed during checkout.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability.

7. Shipping

Orders may be shipped domestically and internationally where available.

Shipping times vary depending on:

Production requirements
Shipping carrier
Destination
Customs processing

Estimated delivery dates are not guaranteed.

Risk of loss and title transfer to the purchaser upon delivery to the shipping carrier, where permitted by applicable law.

8. International Orders

International customers are responsible for:

Import duties
VAT or GST
Customs fees
Brokerage fees
Local taxes

These charges are not included in the purchase price unless expressly stated.

Customs processing may delay delivery beyond estimated timeframes.

9. Inspection Upon Delivery

Customers should inspect shipments immediately upon receipt.

Any shipping damage, manufacturing defect, or fulfillment error must be reported within seven (7) days of delivery.

Please include:

Order number
Description of issue
Photographs of packaging and product
Contact information

10. Returns and Exchanges

Because photographic prints are custom-produced, all sales are generally final.

Returns or exchanges may be accepted only in cases of:

Shipping damage
Manufacturing defects
Incorrect item fulfillment

Requests must be submitted within seven (7) days of delivery.

Approval of a return or replacement is at our sole discretion.

11. Non-Returnable Items

The following are generally not eligible for return:

Custom-sized prints
Framed prints
Limited editions
Artist proofs
Personalized items
International orders refused by the recipient
Orders delayed by customs processing

12. Lost Shipments

If a shipment appears lost in transit, customers should contact us promptly.

We will work with the shipping carrier to investigate the shipment.

Replacement or refund decisions will be made following the carrier's investigation and applicable shipping insurance terms.

13. Limited Editions

Where applicable:

Edition sizes will be specified.
Once an edition is sold out, additional prints will not be produced unless otherwise stated.
Certificates of authenticity may accompany certain editions.

The resale value of photographic prints is not guaranteed.

14. Copyright and Reproduction Rights

The purchase of a photographic print transfers ownership only of the physical artwork.

No copyright or reproduction rights are conveyed.

Purchasers may not:

Reproduce the image
Publish the image
Digitize the image
License the image
Create derivative works
Use the image commercially

All copyrights remain the exclusive property of Hugh Holland Photography and/or the Hugh T. Holland Trust.

15. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

Natural disasters
Severe weather
Labor disputes
Supply chain interruptions
Transportation disruptions
Government actions
Public health emergencies

16. Limitation of Liability

To the maximum extent permitted by law, liability arising from any order shall be limited to the purchase price paid for the affected product.

We shall not be liable for indirect, incidental, consequential, or special damages.

17. Contact Information

For questions regarding orders, shipping, returns, or print availability, please use the Contact Us form on this Website.